Skip to main content
February 20, 2025
Question

why does the system think I didn't have HDHP last year?

  • February 20, 2025
  • 1 reply
  • 0 views
The system asks what coverage my spouse had last year (Family, Self, or None). If I choose either Family or Self, it then asks whether the coverage was canceled due to disability or other reasons. Where can I correct the error? They have never lapsed coverage.

    1 reply

    February 21, 2025

    Take a closer look at the question on the screen just prior to the one telling you there was a lapse in coverage.

     

    If both you and your spouse are covered under the same family plan, then the person with the HDHP in their name will indicate they had a family plan.  The other person will indicate they had None because the HDHP was not in their name.  

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"