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J
jmgruendel
December 21, 2023
Question

Adobe error in reading 2018 tax file

  • December 21, 2023
  • 1 reply
  • 0 views
downloaded from Turbo Tax. Adobe won't open. Says error  12.21.23

    1 reply

    G
    GHarpe
    December 21, 2023

    If you are trying to open the tax data file, which has a file extension of .taxyyyy, where yyyy is the tax year of the file, eg .tax2018, that file can only be opened by the TurboTax software for that year.

     

    The Adobe Reader can only open files with an extension of .pdf, not the tax data file.

     

    To access your current or prior year online tax returns sign onto the TurboTax website with the user ID you used to create the account.

     

    Thank you for choosing TurboTax.

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