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M
mcbunnies
May 16, 2022
Question

CANT NETFILE. CRA SAYS INFO MISSING OR INVALID. IT IS NOT. I HAVE CHECKED A HUNDRED TIMES. PLEASE HELP.

  • May 16, 2022
  • 2 replies
  • 0 views
Cannot reach anyone at turbo tax for help. This is infuriating.

    2 replies

    B
    BrendaW-US
    May 16, 2022

    If it shows that information is missing or invalid, please make sure that your personal information including name, home address is updated in your CRA "My Account". 

     

    If you can't figure out what the issue is, you can contact our phone support team as they can have you share your screen and verify with you. 

     

    Thank you for choosing TurboTax.

    VolvoGirl
    VolvoGirl
    May 16, 2022

    Sorry wrong info.

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