I send the first tax returns from my family via TurboTax. My wife has an email from CRA and activate the account, but I still do not. Is it my problem, TT or CRA?

Forum|Forum|3 years ago
March 9, 2023
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GHarpe

If you received a confirmation number when you Netfiled, your return has reached the CRA. You may wish to call the CRA to find out if your return has been received at 1-800-959-8281.

Thank you for choosing TurboTax.

volodymyr.kotyk@Author

I have the confirmation number but still have no info from CRA and CRA can't answer me about my tux return

TurboTaxSusan

Did you get a NETFILE confirmation number or a confirmation of payment from TurboTax (Payment Receipt)? The Payment Receipt from TurboTax just means you have paid for your return, it doesn’t mean that it was filed.

A NETFILE confirmation number comes from the CRA and means that they have successfully received you return via NETFILE. If you didn’t get a NETFILE confirmation number, then your return was not sent successfully.