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March 18, 2025
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Strange warning on non-capital loss and T691

  • March 18, 2025
  • 3 replies
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I have this warning when reviewing my file before wanting to Netfile

 

You have a current-year non-capital loss on your return, but one or more entries is missing on form T691:

a loss reported on line 12600 but no entry on line 67830 (I do not have a loss here)

a loss reported on line 12200 but no entry on line 67840 (I do not have a loss here)

a claim on line 23200 but no entry on line 67820 (I do not have a claim here)

or a claim on line 22100 but no entry on lines 67820 or 67840 (I have a claim here of a small amount)

Check your entries and make the necessary corrections

 

line 22100 is carrying charging/interest expenses, in here I put a small amount on interest from money used for investments, similar to previous years.

 

67820 is about Film property (doesn't apply to me)

67840 is about Tax shelters, limited partnerships and non-active partners (doesn't apply to me)

 

I do not know why I am getting this warning

    Best answer by TurboTaxBrenda

    Thanks for the info.  I'll go through everything again but I don't recall seeing that question anywhere.


    The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.


    TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians. 

     

    If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

     

    Thank you for choosing TurboTax (edited) 

    3 replies

    mike2k25Author
    March 19, 2025

    Nevermind, I found an override for a field for net capital losses applied against taxable capital gains that was causing the problem.  Seems I had change a setting earlier in the menus about this and it did not reset a field properly

    April 5, 2025

    Hi I have the same error.  HOw did you override it?

    April 7, 2025

    @tdibratt Is it possible for you to tell us exactly what is the message, if possible, a screenshot of the entire message would be better.

     

    Thank you for choosing TurboTax.

    April 17, 2025

    I am getting the same message:

    You have a current-year non-capital loss on your return, but one or more entries is missing on form T691:

    a loss reported on line 12600 but no entry on line 67830 (I do not have a loss here)

    a loss reported on line 12200 but no entry on line 67840 (I do not have a loss here)

    a claim on line 23200 but no entry on line 67820 (I do not have a claim here)

    or a claim on line 22100 but no entry on lines 67820 or 67840 (I have a claim here of a small amount)

    Check your entries and make the necessary corrections

     

    I do not know why I am getting this warning.

    I understand that TT is saying to file our return and to ignore the warning, however, I am not comfortable doing this, I just hope my return can be netfiled.

    TT has been having a lot of issues this year, I just hope this doesn't happen again in future years as it creates more work and worry.  If it does happen again, I will have no choice but to look at another service for my family to use to file their annual income tax.

    dlms55
    April 17, 2025

    That warning went away for me after the latest update.  Does it persist after updates?

    April 17, 2025

    I am still having it even after the update from yesterday.  This is very strange.

    April 25, 2025

    I posted on another thread and then saw this one, so I’m copying it over here. 

    “Spouse and I both have the same problem. We had thought to finish things on Sunday, April 20, but no matter what we did the error was still there. I have been checking during the week to see if an update fixed the problem, but nothing so far. I just checked 5 minutes ago, and it is still giving the warning. We have never received this warning before when using TT.  We haven't tried to file yet, as we aren't sure if this means that the calculations are wrong somewhere.  As in, TT is not calculating our taxes correctly. Very disappointing given the price for the program.”

    April 27, 2025

    I got the same issue. I tried to ignore the warning and Netfile. It prevents me from filing due to the various incorrect error warning from the software despite applying the avoidance fix. As the various warning errors is prior to Netfile function, it has got to be software error.

    April 30, 2025

    I'm having the exact same warning and it's April 30th! I guess I will file and hope for the best.