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dominiquehurley
January 21, 2022
Question

There's a glitch in the online version. If I asked to add a CAA item, but then want out as I have reached the end of my list, it won't let me out, go back or Done CAA.

  • January 21, 2022
  • 1 reply
  • 0 views
How do I get out? Signing out and in again only brings me back to the same page and same errors.

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    January 21, 2022

    Please try clicking on something else in the left side menu. Ex: Income> Self-Employment> Self-Employment Profile

     

    If you are still not able to resolve this issue, please contact our phone support team for more help.

    D
    dominiquehurleyAuthor
    January 24, 2022

    Thanks. That didn't work at first and even signing in and out a few times wasn't helpful. But after about 20 clicks here and there, something finally shifted and I was able to get back in. Strange though...

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