Skip to main content
February 25, 2022
Question

To accurately complete your taxes, you need to upgrade - why?

  • February 25, 2022
  • 1 reply
  • 0 views

I am trying to file my 2021 taxes. After completing the tax profile summary, I am getting the page that says "To accurately complete your taxes, you need to upgrade" even though I did not choose any options that require a premium subscription. I have gone through and checked all of the options to make sure none of the boxes in the sub-menus were checked as well. Also, everything on the tax profile summary page says "none". Is there a way to fix this or is turbotax basically just making everyone pay now?

1 reply

TurboTaxSusan
February 28, 2022

We have made changes to TurboTax Online. Please see these TurboTax FAQs for more information:

Why did I have to upgrade my TurboTax Online edition?

Who can file for free using TurboTax?