Question

Why am I getting an error that tells me to go to the start of the interview?

Forum|Forum|4 years ago
January 16, 2022
1 reply
0 views

After I answer the self-employed interview, it says oops. Every time.

Were you on the “did you make a Year-End Adjustment” page in the Self-Employment section when this happened? If so, our development team is aware of this issue and are working to resolve this error, ASAP. We would appreciate if you could provide any further information such as:

What operating system are you using? (ex: Windows 8.1, 10, 11 or Mac)

What browser are you using? (ex: Chrome, Firefox, Safari)

Are you starting from a brand new return or did you transfer in data from your 2020 return?