Why can't I continue after I chose 'I'm filing for the first time'?

You should be able to click Continue after choosing this option and the next page you will see upon clicking will be an option asking you who you are preparing this return for.

Please kindly refresh your page or use a different browser. If this doesn't help please clear your cache, log out of your return and your computer.

If the issue has not been resolved, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen. To contact them, please follow this link: Contact Us. 

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