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user2325304606
March 15, 2022
Question

Why will my wife's correct SIN not be accepted

  • March 15, 2022
  • 1 reply
  • 0 views
the number is correct but the red exclamation mark will not disappear

    1 reply

    N
    N01405817
    March 15, 2022

    Please make sure when entering your social insurance numbers that you are not using any spaces or special characters. The SIN should be 9 numbers, no spaces, like this: 123456789. Also, make sure that you are putting the right SIN for the right spouse. Before correcting the SIN make sure to delete all of the area by highlighting it and deleting it.

     

    For more information please see our TurboTax FAQ: Error message: Invalid characters when trying to use NETFILE

     

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