Activation Code

Forum|Forum|6 years ago
February 3, 2020
41 replies
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I already installed and activated TT in my computer with the activation code and it worked perfect. The next day I attempted to review my taxes and it is again asking for an activation code. Why?

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josedariomora

The program was installed but does not start, a white screen shows only "Turbo Tax 2021 activation".

I have windows 11

HeatherPLO

@josedariomora

Try the troubleshooting steps here to troubleshoot blank screens, missing buttons, or missing images. This could be a matter of simply changing the display resolution, but there are a few other steps to try as well.

If the above does not work, please reach out here in the thread for further assistance.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

pneame

The "computer with the exact same configuration" fix has stopped working.

I opened TT today, using the same configuration as I had when I last updated it (actually a new code, as Intuit gave me a new one when I used up my allocation at the beginning of the month).
TT updated. Didn't ask for the code. Yes! The exact same configuration seems to work!

Closed TT after entering some data.

Opened it again later - same configuration, same day. No updates needed. BUT IT WANTED MY LICENSE CODE AGAIN!

Why can't intuit get this fixed? It was a problem a few years ago, then stopped, but is now back with a vengeance on steroids.