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2 replies

DoninGA
June 4, 2025

If you want expert help to assist you with your tax return you will need to upgrade to one of the Live editions.

See this TurboTax support FAQ for how to upgrade to Live - https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/get-turbotax-live/L2kcnq0BN_US_en_US?uid=mbie6b1q

rjs
June 4, 2025

TurboTax offers two "Live" options, TurboTax Live Assisted and TurboTax Live Full Service. With TurboTax Live Assisted you prepare your tax return yourself, and you can contact a tax expert for help any time you need it. With TurboTax Live Full Service a tax expert prepares your tax return for you.