failed 2024 program updates today for many time

Forum|Forum|11 months ago
April 5, 2025
2 replies
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failed 2024 program updates today for many time, can i reload the 2024 version again in the same computer to fix the problem?

TurboTax Home & Biz Windows

JohnB5677

Yes, you can re-install the software.

For installation and software issues you can contact the TurboTax Support Phone Number

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YGAOAuthor

Tried to reinstall it, but also failed.

CatinaT1

You may need to do a manual update.

Try clearing your Cache and Cookies and then try this link instructions.

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neubeckwm

Again failed to update and program froze. Last time the web said to manually download and do the update. Shouldn't need to and now again unable to access the program. Don't know where to download another update.

SteamTrain

@neubeckwm

First, make sure you have any Windows OS updates fully installed and rebooted your computer. An OS update was released this week, and partially-installed updates are known to block TTX updates.

BUT...Reboot your computer even if you don't have any OS updates to install.

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Then, download and run the manual update available here.

It takes time once you start it, so be very, very patient....i.e, once the manual update has started go away and do something else for 20 minutes

Manually Update TurboTax for Windows Software

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*