Yes, you need to remove TX from box 15 and leave box 16 and 17 blank (do not enter zeros) to resolve this errorcheck and file your return. Here's how: Sign in to TurboTax Online, then click Continue your return (if you are using TurboTax CD/ Download, then just open your return on your computer); Click search (near the top right of the screen) and type W-2, then click the Enter key; Select Jump to W-2, then Edit; Scroll down to box 15 and pick the -Select- at the top of the list (if you are using TurboTax CD/ Download pick the blank box at top of the list); Lastly, click Review at the top screen to re-run error check and file your tax return.

Solved

I live in TX, on my W-2, the Employer State ID number, box 16 & 17 is blank, Tax Turbo will not allow me to file my taxes without putting a value in the field

Forum|Forum|6 years ago
June 1, 2019
3 replies
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TurboTax Deluxe Online

Best answer by HollyP

Yes, you need to remove TX from box 15 and leave box 16 and 17 blank (do not enter zeros) to resolve this error check and file your return. Here's how:

Sign in to TurboTax Online, then click Continue your return (if you are using TurboTax CD/ Download, then just open your return on your computer);
Click search (near the top right of the screen) and type W-2, then click the Enter key;
Select Jump to W-2, then Edit;
Scroll down to box 15 and pick the -Select- at the top of the list (if you are using TurboTax CD/ Download pick the blank box at top of the list);
Lastly, click Review at the top screen to re-run error check and file your tax return.

HollyPAnswer

Yes, you need to remove TX from box 15 and leave box 16 and 17 blank (do not enter zeros) to resolve this error check and file your return. Here's how:

Sign in to TurboTax Online, then click Continue your return (if you are using TurboTax CD/ Download, then just open your return on your computer);
Click search (near the top right of the screen) and type W-2, then click the Enter key;
Select Jump to W-2, then Edit;
Scroll down to box 15 and pick the -Select- at the top of the list (if you are using TurboTax CD/ Download pick the blank box at top of the list);
Lastly, click Review at the top screen to re-run error check and file your tax return.

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N

nell_77033Author

thxs this worked

A

ar5995

Did you try 0

N

nell_77033Author

it wasn't a option, I just selected the select option and then I was able to file

J

jnewsome79

You will have to contact your payroll department regarding the employer state tax ID. They will be the only ones that will be able to provide you with this information.