Received a Critical Notice email from: TurboTax@em2.turbotax.intuit.com. Is this legitimate or a scam?

Forum|Forum|3 years ago
April 12, 2022
4 replies
0 views

The email stated that I needed to possibly amend my return due to possible duplicate information. There are several links in the email, but none of my other TurboTax email addresses match with this suspicious one.

TurboTax Live Premier Online

Marauder76

Don't click on any of the links. The email may be a PHISHING SCAM to get your information. Call TTax using the customer service on your software. I hope this helped.

RubenO

Suspicious email can sometimes be a scheme to get you to share your personal info. These scams come in different forms but often look pretty convincing. Here are a few things to look for if you’re not sure an email came from Intuit.

We’ll never ask for your personal info in an email.
Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
Any link we send you in an email will always be for an intuit.com address.

Check out our online security tips to help you keep your information safe.

Got an Intuit email you aren't sure about? Check out our security notices for details of suspicious emails reported by other Intuit customers.

Warning: Suspicious emails will say they are from Intuit and may ask you to take actions like logging in, providing personal information, or downloading "tools." If you have received one of these emails, do not open it or access any of the links. Go to the Intuit Online Security Center for more information.

This link has more information for you.

https://security.intuit.com/?_ga=2.21607672.2137818462.1649796848-1612093186.1637010605

Thank you!

ERoF

This reply doesn't answer the question directly. Is the specific email address to OP shared legit? Are you saying all email addresses that end in intuit.com are legit?

HeatherPLO

You are responding to an old thread that may have outdated information. Are you concerned about an email you received from TurboTax or Intuit? Please let us know the exact message you received and someone will reach out here in the thread with the next steps.

@ERoF

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HeatherPLO

So we can take a closer look at your specific situation, please reach out to us directly using the Help Article here. This ensures you will get to the correct department as quickly as possible.

@mlynn0924

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LoHynson

I noticed that no one got any real answers & I actually was able to figure out myself that this email

TurboTax@em2.turbotax.intuit.com

is legit…

I got an email from them & was confused until I did a few tests of my own to see why & I hit download my return & got an email from them letting me know my email was accessed right as soon as I hit download. I never out 2 & 2 together with the timing before when I would go on & do anything regarding my taxes…

kman_91711

I got the same letter from the same email address.....I have no idea what your email response you wrote means????

I have notified the Intuit Integrity Line and the IRS phishing scam email address. The grammar in the follow-up letter was all filled with errors too.