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R
rlmansontt
March 31, 2024
Question

Auto-fill is not working for me. CRA connection is successful and files are downloaded, but error messages appear after system attempts to save files.

  • March 31, 2024
  • 1 reply
  • 0 views
Tax slips are all available on the CRA website.
"Turbo Tax has encountered a problem. Please close the browser and... try again."
"Oops! We've encountered an error."

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    March 31, 2024

    Are you using TurboTax CD/Download or TurboTax Online?

    R
    rlmansonttAuthor
    March 31, 2024

    I'm using TurboTax Online - i.e. on the website, no app downloaded.

    TurboTaxSusan
    TurboTaxSusan
    March 31, 2024

    Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

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