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R
rocndj
April 25, 2023
Question

Bought the TurboTax online program for 8 returns and after completing ONE individual return Im told I have to pay for upgrade. So being charged twice for same program?

  • April 25, 2023
  • 1 reply
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    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 28, 2023

    If you are using TurboTax Online, you are charged based on what is on your return. So if you purchase Deluxe, but need to enter something that is not included in Deluxe, then you will need to upgrade. When you pay for your return, you will be charged the difference between Self-Employed and Deluxe.

    R
    rocndjAuthor
    April 28, 2023

    I did not report any "Self Employment"

    TurboTaxSusan
    TurboTaxSusan
    April 30, 2023

    Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

     

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