Question

Cant view t1 return

Forum|Forum|3 years ago
March 20, 2023
2 replies
0 views

view is not working

TurboTaxSusan

Are you using TurboTax CD/Download or TurboTax Online?

P

Pxc172Author

thanks for responding, am using the download version,

TurboTaxSusan

@Pxc172 Please make sure your software is updated. You may need to uninstall and reinstall it. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

T

there_hey

Here are some steps you can take to troubleshoot the issue:

Sometimes, clearing your browser's cache and cookies can resolve viewing issues. Try clearing your cache and then logging back into TurboTax.
Browser extensions can sometimes interfere with the functionality of TurboTax. Disable any browser extensions you have installed and then try viewing your return again.
Sometimes, browser issues can prevent you from viewing your tax return. Try using a different browser and see if you can view your return.

Thank you for choosing TurboTax.