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birddonawire
January 28, 2023
Question

Have signed in using my 2021 ID and cannot start a new 2022 return, why?

  • January 28, 2023
  • 2 replies
  • 0 views
Do I have to make up a new ID and password to use turbotax for the 2022 tax year?

    2 replies

    TurboTaxSusan
    TurboTaxSusan
    January 28, 2023

    Are you trying to transfer your information from last year? If so, we are currently experiencing an issue that is causing people to go into a sign-in loop if they try to transfer their previous year’s return into TurboTax Online 2022.

     

    Our product development team is aware of this issue and they are working on resolving this problem and will have it resolved ASAP.

     

    We apologize for the inconvenience.

    TurboTaxSusan
    TurboTaxSusan
    January 30, 2023

    The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. 
    Thank you for your patience. 
     

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