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April 30, 2025
Question

HELP! I was almost finished with my Assist and Review tax return but clicked Full service by mistake! how to switch from full service back to assist and review premier?

  • April 30, 2025
  • 1 reply
  • 0 views
I see no option to return from the Full Service steps or Wizard to my almost completed return. I have actually restarted from scratch in frustration because the deadline is a day away

    1 reply

    mirvine1
    April 30, 2025

    Hi @xzecute 
    You can reach out to customer support to get assistance changing products from Full Service back to Assist & Review.  It's best if you call 1-888-829-8608 for TurboTax customer support. During tax season (February 24, 2025, to April 30, 2025), support is available 7 days a week from 9 AM to midnight ET (English) and 9 AM to 9 PM ET (French). Outside of the tax season, you can contact from Monday to Friday, between 9 AM and 6 PM ET (English and French).