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March 4, 2022
Question

How can I access Canadian-only Help info?

  • March 4, 2022
  • 2 replies
  • 0 views
The Help resource is bringing up US (IRS) results which are unhelpful.

    2 replies

    December 7, 2022
    Please click the link for the TurboTax Support Canada - https://turbotax.community.intuit.ca/turbotax-support/en-ca 
     
    Thank you for choosing TurboTax.
    alanwoodAuthor
    December 7, 2022

    Thank you very much for your reply.

     

    As I submitted this question more than 9 months ago (last text season) and had not received a reply before the April 30th tax deadline, I was driven to find a quicker answer. So it was already resolved last spring.

     

    If I have any further needs for support during the upcoming tax season, I certainly hope it will not be 9 months again before I receive the support I need.

     

    I am not meaning to be critical of the helpful (albeit unbelievably tardy) response Shane27 provided, but there is obviously a gap in support.

    December 7, 2022

    We thank you for your feedback. We will do our best to answer any query you may have in a more timely manner in the future.

     

    Thank you for choosing TurboTax.