Question

I am filing a second tax return and already upgraded to turbotax premier, but I am still asked to pay for the upgrade again.

Forum|Forum|2 years ago
March 12, 2024
1 reply
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I tried to file my tax return via Turbotax online. After paying for the premier upgrade, I realized I must make some corrections, but the webpage is not giving me the option to do so (I'm using Safari). So I had to delete this return and start a new one. However, this time it still asks me to upgrade to premier version. I already paid! How should I proceed?

G

GHarpe

Have you already Netfiled your first return?

Thank you for choosing TurboTax.

W

wanming149Author

No, the first return I attempted to Netfile did not go through: After I paid and was trying to Netfile the return, it was reporting an error that says I was not able to use Netfile unless I correct some of my information provided. So I tried to go back and modify the info, but the browser won't let me, because if I click "back" it will always stay on the warnings page. That's why I have given up on this return and decided to file a new one.