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marcgreen
January 28, 2023
Question

I click on yes, help me sign into my acct. I put all my signin details.it asks me to create new password. I do.No luck.I skipped. no luck.I cleared my cache.No luck!!!

  • January 28, 2023
  • 2 replies
  • 0 views
transfer from 2021.  can sign into 2021 web site, but from the 2022 web site it just loops even after clearing cache

    2 replies

    TurboTaxSusan
    TurboTaxSusan
    January 28, 2023

    Our product development teams are aware of an issue with not being able to carry forward prior years’ tax information to a new return. They are working on resolving this issue and will have it resolved ASAP.

     

    We apologize for the inconvenience.

    TurboTaxSusan
    TurboTaxSusan
    January 30, 2023

    The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. 
    Thank you for your patience. 
     

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