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March 20, 2024
Question

I have bought turbotax deluxe online edition from costco. Packaging said it has 1:1 help, but after activating the product there is no expert help. Please advise me.

  • March 20, 2024
  • 1 reply
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I called support. Support first said yes expert help included. Now they are saying buy it online.

    1 reply

    March 20, 2024

    To receive help while doing your return, please click on the chat icon as seen in the image below. If you need to speak to a representative when you are not receiving the answer looked for, please answer NO it did not help and ask to speak to a representative and they will call you.

     

     

    Thank you for choosing TurboTax.