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April 13, 2023
Question

I initially chose to have assistance completing return but want to change to doing it on my own. Can I do that without having to input personal details again?

  • April 13, 2023
  • 1 reply
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    1 reply

    TurboTaxSusan
    April 14, 2023

    No. Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

     

    To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.