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February 27, 2023
Question

I only have a simple tax return, but as I'm about to file, it forces me to upgrade due to Tuition transfer even though I don't have any of that. I just want the free ver.

  • February 27, 2023
  • 1 reply
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    1 reply

    TurboTaxSusan
    February 28, 2023

    There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information:

    Why did I have to upgrade my TurboTax Online edition?

    Who can file for free using TurboTax?

    p_chvzAuthor
    February 28, 2023

    Hello Admin,

    Thanks for the links, but still, it does not explain why I’m being forced to upgrade when my tax return is considered “simple” based on your criteria. The reason says its due to “Tuition transfer” and I don’t have that.

    TurboTaxSusan
    March 4, 2023

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.