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B
blastercat
March 20, 2024
Question

I purchased Turbotax Standard at Costco. Webpage is refusing to accept Licence Code for download edition. I have entered code multiple times with no results.What to do?

  • March 20, 2024
  • 1 reply
  • 0 views
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    1 reply

    G
    GHarpe
    March 20, 2024

    Please make sure you purchased the Desktop/Download software and not the Online software as the license code is not interchangeable between the two. Could you confirm this please?

     

    Thank you for choosing This.

    B
    blastercatAuthor
    March 20, 2024

    I purchased the the Standard  package  which "includes CD & Download Option"

    G
    GHarpe
    March 20, 2024

    Please uninstall your Costco software, clear your cache/cookies, restart your computer and use our TurboTax link to download your 2023 Standard return. You can then try to use the original license code received with your purchase.

     

    Thank you for choosing TurboTax.

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