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pbartko
August 28, 2024
Question

I recently purchased TurboTax Standard 2023 online, but cannot download it onto my computer. My computer is running Windows 7. Is there a way to get a refund?

  • August 28, 2024
  • 1 reply
  • 0 views
I did not realize I needed a newer operating system. Would the download I purchased work on a Mac computer, or is that another download?

    1 reply

    T
    TurboTaxBrenda
    August 28, 2024

    Unfortunately, TurboTax Desktop is not compatible with Mac OS or Windows 7/8/8.1 computers. You would need to use TurboTax Online. 

     

    If you need a refund, please use this form: How do I get a refund for a TurboTax product? 

     

    Thank you for choosing TurboTax.

     

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