Question

I want to downgrade from deluxe to basic. Can I do it - how? - or do I have to start again and reenter all my info?

Forum|Forum|4 years ago
April 18, 2022
1 reply
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Unfortunately, there is no way to downgrade a return. You would need to create a new return to go back to the original product.

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.