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February 27, 2024
Question

Long time customer. Purchased Turbotax 2023, I could transfer date from last year summary. Now when I open my tax file all tabs down left side are locked and unusable

  • February 27, 2024
  • 1 reply
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    1 reply

    February 27, 2024

    Did you change the software you are using? Did you by chance use our TurboTax Online previously and are now using the TurboTax Desktop/Download this year? Are you in a different account since last year? You will need to answer some questions and then eventually all will be unlocked and opened.

     

    Thank you for choosing TurboTax.