Question

Lost everything, how do I get it back? When you sign out, all your data is saved. Simply sign back in with your credentials at any time to get back in and continue, Right

Forum|Forum|2 years ago
April 30, 2023
1 reply
0 views

I signed back it and it is all gone

Please see this TurboTax FAQ if you are not able to find the return you are looking for: https://turbotax.community.intuit.ca/community/importing-transfering/help/why-can-t-i-find-my-turbotax-online-return/00/873627

I

Iamgrateful

the response to this is not helpful as I had not completed my return when I realized I needed an upgrade for my 2020 taxes. We purchased the upgrade and when we went back in the data I'd imput was all gone. How do I retrieve my data and part complete report

TurboTaxSusan

@Iamgrateful If you are using TurboTax CD/Download, and the file didn't save properly, then unfortunately there is no way to recover the data. TurboTax CD/Download files are only saved to your computer, not on our secure servers.