Solved

My turbo tax cannot access my NAS although windows see the NAS with no problem

Forum|Forum|6 years ago
October 30, 2019
1 reply
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It doesn't see any network drive at all

TurboTax Online Standard

Best answer by tmcc1

This worked for me. You have to remap the NAS or network drive inside of TurboTax even though it shows it is already mapped. File, Open, Right-click on your network icon, select map network drive, select the drive from the drop-down menu (it will show as mapped), continue to remap it, it will force you to enter the password. Make sure to select "Reconnect at sign-in". This worked on both Turbotax Personal version and Business. The drive should map and open to see the files. Drive was visible after I closed and reopened the program.

T

tmcc1Answer

This worked for me. You have to remap the NAS or network drive inside of TurboTax even though it shows it is already mapped. File, Open, Right-click on your network icon, select map network drive, select the drive from the drop-down menu (it will show as mapped), continue to remap it, it will force you to enter the password. Make sure to select "Reconnect at sign-in". This worked on both Turbotax Personal version and Business. The drive should map and open to see the files. Drive was visible after I closed and reopened the program.

J

JimDrummond

I confirm that it worked for me. My network drive is usually p:\ . Inside TurboTax I open a file (for last year). I used the network root (//......) and mapped the usual drive to a spare letter (R:\). I found that when it worked I then could disconnect R:\ and p:\ continued to work over after I closed and reopened the program. So it seems to be a one-time thing.

No idea why this happens.