Not able to download 2024 tax year Home & Business software

Forum|Forum|1 year ago
February 26, 2025
4 replies
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Windows 10 PC Desktop

Purchased a License Key for Home & Business. The 'box' shows "download only"

Have gone to turbotax.ca/download, clicked on the 'download' button for Home & Business, but all that downloads is a crdownload file that NEVER seems to open.

I am using Microsoft Edge.

So now what? At least with a CD, I could actually load it on the computer.

myeager58

I am having the exact same problem!!

TurboTaxAniqua

For installation issues, make sure you are following these points:

You have the administrator rights on the profile you are installing TurboTax on

You are not trying to install on a cloud

Turn off your antivirus software and Windows Defender, before installation

If the error persist, we suggest you to contact our product support by phone.

Thank you for choosing TurboTax.

Delphision

I downloaded using Chrome. No issues but to purchase another licence, I had to use Edge.

not able to download windows 1

HELP ... I have not been able to use my turbotax account for anything asking me to pay ... I was trying to download turbotax 2024 home and office and IT IS NOT WORKING ...

Delphision

Try switching your browser to Edge. Chrome wasn't working for me, but when I changed to Edge, no problem. There are different security policies in different browsers.