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R
rbcalgary
March 10, 2024
Question

Purchased and downloaded TurboTax 2023 Premium package but application doesn’t open. Any suggestions?

  • March 10, 2024
  • 1 reply
  • 0 views
No text available

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    March 10, 2024

    Try rebooting your computer. You can also try running the program as an administrator.

    R
    rbcalgaryAuthor
    March 12, 2024

    I tried rebooting, but still only a blank page (with TurboTax 2023 at the top left corner) opens.

    G
    GHarpe
    March 12, 2024

    Please try downloading from our 2023 Desktop/Download link and choose the version you have purchased to then use the same license code you already have. Make sure to uninstall all of your previous TurboTax files for this year and you may wish to clear your cache/cookies then restart your computer before starting your fresh download. 

     

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