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S
sibirianvolk-gma
January 25, 2023
Question

Session times out in the middle of filing,for no good reason,3 times in a row.Clearly a tech issue.Waste of my time.What to do?don't tell me "sign in to the right account

  • January 25, 2023
  • 1 reply
  • 0 views
The app just pops "session timed out" right in the middle of process. When I sign back in, all progress is lost. I'm using updated Android.

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    January 25, 2023

    TurboTax will sign you out if it isn’t asked to connect to the server for a few minutes. You can get it to connect by moving forward or backward through the pages or choosing something from the left side menu like “Save” at the bottom.

     

    If it’s logging you out much more frequently than that, please contact our phone support team at 1-888-829-8608 for more help with this issue.

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