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Sharing Turbo Tax Standard

Forum|Forum|1 year ago
February 24, 2025
4 replies
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I've been alternating purchasing Turbo Tax Standard with my dad for the last 5-10 years. Buying the software for install.

One person buys the software, and shares the license key with the other, so we can both do our taxes. This year is the first year I've passed the information to him, and the key won't work for him. Are you no longer allowed to install the software on multiple computers? I do see how buying 8 returns linked to one computer makes any sense. The error is that it is already linked to another account. Is this new to 2024 Turbo tax?

Best answer by TurboTaxSusan

Starting with TurboTax Desktop 2023, your TurboTax Desktop license code will be linked to a single account. This means that during installation of TurboTax Desktop 2023 & 2024, you'll be required to login or create an account before entering your license code to access the software. When you enter the license code it will become linked to your online account. In the event that you want to install TT Desktop on another computer (up to 3 allowed), you’ll have to login with the same account on each computer to use the license code. Once you login during installation, you’ll stay logged in for 14 days.

We believe this change will benefit our customers in the following ways:

Peace of mind knowing you are purchasing a legitimate product.
Ability to retrieve your license code from your online account in the case of loss.
Helps prevent others from stealing your code.
Ease of installation on multiple computers as the code is already there when you login.
You'll stay logged in for 14 days, speeding up several actions that would require a separate login each time (i.e. add-ons, buying more returns).

Your TurboTax Desktop returns, and tax return information is NOT stored on our servers, so family or friends who are using your licence on different computers will not have access to that information through your account.

If you would like to review the TurboTax Desktop 2024 Software End User Licence Agreement, you can do so here: https://turbotax.intuit.ca/ty24/eula/ttd

Thank you for choosing TurboTax.

T

TurboImpotVeronique

TurboTax Desktop License code can be install on 3 different computers. The difference this year is, the code will be registered under one account. If a 2nd person needs to install the Desktop software, they will have to enter the account information of the owner of the account. We invite you to visit this article for more information.

Thank you for choosing TurboTax.

H

Hitch64

After using the account with license on a desktop version can I save my tax return under my turbotax account?

T

ThomasM125

No, you can't transfer the current year TurboTax file from your computer to your online TurboTax account. If you use the online TurboTax, you can transfer in your prior year TurboTax file from your computer to prepare your current year return using the online TurboTax.

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J

JYS

Absolutely will not purchase Turbo Tax again although having been using for 10 years plus. There is no way that a product offering 8 returns on one license should not be shareable under INDIVIDUAL ACCOUNTS. I do not care who I share a household with (trusted family member or not) I am entitled to my financial privacy if I choose to maintain that option. Secondly I DO NOT feel that there is any need to have a mandatory on line account to use the product.....and in the the event that there are no other viable tax programs to meet my needs I would choose to go back to doing a paper return. Might be more time consuming but at least I can be comfortable in knowing my personal information is still mine.

LindaS5247

No, if they are installed on different computers, you would not see each other's tax return.

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R

RR2025

I have been buying Turbo Tax Standard Desktop version and sharing with my Dad for the past 15 years.

The change this year ... 'forcing the license to be linked to a single owner account to install' is the most stupid and unreasonable decision Intuit have ever made.

1) There is no reason to install to 2 different computers if both computer are owned by the same person.

2) If the 2 computers are own by 2 different people, this forces 'the owner' to share his account details and hash out the MFA with the 2nd person.

If intuit does not fix this next year, I have no choice but to switch to a different tax S/W.

G

gee9

Will be trying out another tax software going forward, been using Turbo Tax for 2 decades now. Not quite sure why they insist on users making an account with them, or why they can't make it so a license code can be used on 2 accounts. I guess they want to make it as difficult for people to install it on 2 different PC as possible. Either choose to pay for another copy or lose your confidentiality I guess.

TurboTaxSusanAnswer

Starting with TurboTax Desktop 2023, your TurboTax Desktop license code will be linked to a single account. This means that during installation of TurboTax Desktop 2023 & 2024, you'll be required to login or create an account before entering your license code to access the software. When you enter the license code it will become linked to your online account. In the event that you want to install TT Desktop on another computer (up to 3 allowed), you’ll have to login with the same account on each computer to use the license code. Once you login during installation, you’ll stay logged in for 14 days.

We believe this change will benefit our customers in the following ways:

Peace of mind knowing you are purchasing a legitimate product.
Ability to retrieve your license code from your online account in the case of loss.
Helps prevent others from stealing your code.
Ease of installation on multiple computers as the code is already there when you login.
You'll stay logged in for 14 days, speeding up several actions that would require a separate login each time (i.e. add-ons, buying more returns).

Your TurboTax Desktop returns, and tax return information is NOT stored on our servers, so family or friends who are using your licence on different computers will not have access to that information through your account.

If you would like to review the TurboTax Desktop 2024 Software End User Licence Agreement, you can do so here: https://turbotax.intuit.ca/ty24/eula/ttd

Thank you for choosing TurboTax.