Question

Transfer from previous year not working, has me sign in, takes me back start, asks about transfer again, i say yes, it has me sign in + make new password, cylce continues

Forum|Forum|3 years ago
January 29, 2023
2 replies
0 views

definitely seems to be a glitch, anyone else having this issue?

We are currently having an issue with not being able to carry forward prior years’ tax information to a new return. Our product development team is working on resolving this issue and will have it resolved ASAP.

We apologize for the inconvenience.

TurboTaxSusan

The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022.
Thank you for your patience.

K

kletain

Same thing for me this year. Trying to transfer 2022 into 2023 but I keep going around in circles.

TurboTaxSusan

@kletain Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.