Question

TT2021 - get error Microsoft Visual C 2015x86 and cannot proceed with installation of downloaded software.

Forum|Forum|4 years ago
April 6, 2022
1 reply
0 views

In the past (TT2019 and 2020), you could proceed with the installation despite this error, with 2021 it cancels it. The Microsoft file requested is 6 years old and has been superseded by multiple files. The software cannot be downgraded to accomodate this.

TurboTaxSusan

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

T

TAXJGAAuthor

I did and the response was that this is a Microsoft issue not a Turbotax issue. They offered me to use the on-line software as the solution. I am looking to see if someone actually has been able to address this issue and still use the standalone software.