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April 6, 2022
Question

TT2021 - get error Microsoft Visual C 2015x86 and cannot proceed with installation of downloaded software.

  • April 6, 2022
  • 1 reply
  • 0 views
In the past (TT2019 and 2020), you could proceed with the installation despite this error, with 2021 it cancels it.  The Microsoft file requested is 6 years old and has been superseded by multiple files.  The software cannot be downgraded to accomodate this.

    1 reply

    TurboTaxSusan
    April 7, 2022

     

    Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

     

     

    TAXJGAAuthor
    April 7, 2022

    I did and the response was that this is a Microsoft issue not a Turbotax issue.  They offered me to use the on-line software as the solution.  I am looking to see if someone actually has been able to address this issue and still use the standalone software.