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February 24, 2023
Question

"TurboTax Free" will not let me complete my claim without upgrading to paid service. I have not made any claims to investments. How do I proceed?

  • February 24, 2023
  • 1 reply
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    1 reply

    TurboTaxSusan
    February 25, 2023

    You may have entered a slip that has things on it that are not supported by the Free version. Also, if you transferred your information from last year, you might have brought over something that is also not included in TurboTax Online Free.

    This TurboTax page has a list of what is include in TurboTax Online Free: https://turbotax.intuit.ca/tax/filing/free

    bmair01Author
    February 25, 2023

    Thank-you for the reply.

     

    I referenced the list that is produced by the online, context help system. I checked my claim twice and could not find the discrepancy, so I have since used a competitor to file my free claim. The list has the following exception items that I made no claims for in my 2022 return. 

     
    Employment expenses (meals, lodging, etc.)
     
    Donations
     
    Medical expenses
     
    Investment income
     
    Rental property income
     
    Business income