Skip to main content
January 26, 2023
Question

Upgrade from basic to premium did not work because I uninstalled the basic version before ordering the premium version which had no download option

  • January 26, 2023
  • 1 reply
  • 0 views
Can I return the premium version and start over

    1 reply

    January 26, 2023

    In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us

    ​​​​​​​Thank you for choosing TurboTax.