If additional help is required, we believe one of our telephone support agents would be able to help you further as they can view your screen, if necessary, to guide you. To contact us please follow this link: Contact Us form. When asked if you wish to receive an email, say NO then say "speak to a representative" and hold the line.
Thank you for using TurboTax.
TurboTax Expert Assist
Get answers to all your tax questions
Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.