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April 20, 2024
Question

What do I do if the turbotax software download for a desktop will not start up once downloaded?

  • April 20, 2024
  • 1 reply
  • 0 views
The turbotax software ends up at a blank page and won't progress any further

    1 reply

    TurboTaxSusan
    April 20, 2024

    Please make sure that you don't have any anti-virus or security software that is blocking TurboTax from properly communicating with the internet. You can also try running the installer as an Administrator. 

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.