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intuitcaid
April 19, 2022
Question

Why ask me to upgrade?

  • April 19, 2022
  • 1 reply
  • 0 views
I did buy Deluxe Online Edition from Costco,
why ask me to upgrade to the same product?

    1 reply

    TurboTaxSusan
    TurboTaxSusan
    April 20, 2022

    Did you use your code before starting your returns? If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?

     

    If you are still not able to resolve your code issue, please contact our phone support team at 1-888-829-8608

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