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March 29, 2022
Question

Why does a new return say reFILE?

  • March 29, 2022
  • 1 reply
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    1 reply

    April 10, 2022

    A return in TurboTax Online will not give you the option to ReFile unless you have already filed the return using NETFILE. Please make sure that you are looking at the right return. You may also be logged into the wrong year. 

     

    If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

     

    Thank you for choosing TurboTax.