Will it be possible to change my account from deluxe to basic?

Forum|Forum|3 years ago
March 22, 2023
1 reply
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During the process, i was mandated to upgrade to deluxe while all I needed was basic

Unfortunately, there is no way to downgrade a TurboTax Online return. You would need to create a new return to switch to a lower product.

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then, delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

Thank you for choosing TurboTax.