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February 21, 2023
Question

Bug report: importing data from CRA crashes Turbotax

  • February 21, 2023
  • 1 reply
  • 0 views

The import function is now available.  I can view the forms downloaded but Turbotax crashes when I select to accept them.  I tried several times.

1 reply

TurboTaxSusan
February 22, 2023

Please try uninstalling and reinstalling the software. It will not delete your saved returns.

 

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

phchfruk1Author
February 22, 2023

I have followed your suggestion , with no success.

I'll try phone support.

Thanks.