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V
victorialeepatte
January 28, 2023
Question

Having trouble with files transferring? All my old returns are there but when I choose file transfer I get in a loop of sign in, request trf, repeat? Is it me?

  • January 28, 2023
  • 4 replies
  • 0 views
So frustrating, 3 times, same getting the digital run around. Giving up for this week.

    4 replies

    TurboTaxSusan
    TurboTaxSusan
    January 28, 2023

    Our product development team is aware of this issue. They are working on resolving this issue and will have it resolved ASAP.

     

    We apologize for the inconvenience.

    T
    Taxitaxi
    January 28, 2023

    Same issue here, please notify me when this is fixed, thanks

    TurboTaxSusan
    TurboTaxSusan
    January 28, 2023

    @Taxitaxi We will post an update on this thread when the issue is resolved.

      K
      kd2002
      January 28, 2023

      Nope, it is not just you!  This is very frustrating!  I hope this gets fixed soon!

      TurboTaxSusan
      TurboTaxSusan
      January 30, 2023

      The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. 
      Thank you for your patience. 
       

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