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P
parkerphoto22
December 23, 2023
Question

I've used TurboTax since 2020 for self-employment. When starting a new 2023 return, data (name, address, asset balances, etc.) is not imported from previous years. Why?

  • December 23, 2023
  • 1 reply
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    1 reply

    T
    TurboTaxBrenda
    December 27, 2023

    Are you using the same computer as you did last year? 

    P
    parkerphoto22Author
    January 20, 2024

    Yes. Same computer. Same login info. I can see my taxes in Turbotax from 2019-2022. When I start a new tax return for 2023 it doesn't transfer any data. Also, this is for the online version of TurboTax.

    TurboTaxSusan
    TurboTaxSusan
    January 20, 2024

    When you start your 2023 return, are you selecting the correct return from the list of 2022 returns?

     

    You may also want to try clearing your browser cache or use a different browser.

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