Is anyone else having issue transferring 2021 return information to 2022 tax return? Keeps sending me in loop (email verification, etc.) without transferring any info?

Forum|Forum|3 years ago
January 27, 2023
3 replies
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Asks me how I filed last year (Turbotax online), then askes for my login information. Then sends me a verification code to my email. Then sends me right back to the main page without transferring any information. Then I click on my 2022 return only to be in the same spot I was before (how did I file last year)

huey333

I'm having the same issues

TurboTaxSusan

Our product development teams are aware of an issue with not being able to carry forward prior years’ tax information to a new return. They are working on resolving this issue and will have it resolved ASAP.

We apologize for the inconvenience.

TurboTaxSusan

The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022.

Thank you for your patience.

RBTransfer2021

I purchased the TurboTax2022 from Staples. I have completed the download and now try my return by transferring the data from 2021, but nothing is coming through. Even a reboot does not help. Can you help?

I am transferring the file with the extension .tt21