Is this still true, that files cannot be transferred from online to computer? If this isn't true I would appreciate any help in executing the transfer.
If it is true, then I find it ridiculous that >2years later it is still not possible to transfer the information. Doing a quick internet search it appears that it is possible in the American version. This issue is making me seriously reconsider my choice of tax software.
It has always been the case that you can't transfer returns from TurboTax Online to TurboTax Desktop. We do pass on our customers' comments and requests about the matter. But, unfortunately, it hasn't happened yet, and will not be happening for the 2024 products.
While they look similar, the US & Canada software are not the same, which is why they have different features. Here in Canada, we use software developed in here, not the US. Also, our online software is based off of Intuit Profile, while TurboTax Desktop is its own program that has been around for 30 or so years.
Thank you for choosing TurboTax.
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